June 10, 2006
Horrizon Cellular
222 Main Street
Windale, AZ
To Whom It May Concern:
I would like to have my account closed so that I may transfer it to Western Wireless. There are several reasons why I have become unhappy with Horizon Cellular and have decided to request a transfer to Western.
Why did Ms. Steward write the letter?
Why can’t Ms. Steward upgrade her phone every year?
Why does Ms. Steward feel she should not have to pay the cancellation fee for closing her account?
The word regrets in the second letter in the first paragraph is closest in meaning to
Why does Mr. Grant offer Ms. Steward a free upgrade?