กรุณาซื้อคอร์สนี้หรือสมัครสมาชิกพรีเมี่ยมเพื่อดูเนื้อหา

June 10, 2006

Horrizon Cellular
222 Main Street
Windale, AZ

To Whom It May Concern: 

I would like to have my account closed so that I may transfer it to Western Wireless.  There are several reasons why I have become unhappy with Horizon Cellular and have decided to request a transfer to Western. 

  • I feel the $75 monthly fee is rather exorbitant for the services provided.  That money only covers 300 minutes of phone usage!  If I want to use any texting options or internet usage, I have to pay on an individual basis, …

Why did Ms. Steward write the letter?

Why can’t Ms. Steward upgrade her phone every year?

Why does Ms. Steward feel she should not have to pay the cancellation fee for closing her account?

The word regrets in the second letter in the first paragraph is closest in meaning to

Why does Mr. Grant offer Ms. Steward a free upgrade?

กรุณาซื้อคอร์สนี้หรือสมัครสมาชิกพรีเมี่ยมเพื่อดูเนื้อหา