To: Patty Raymond < praymond@firstamericanbank.net >
From: Amy Strain < amy_strain@yahoo.com >
Subject: Account #0368338126
Dear Ms. Raymond,
I recently received my bank statement for the month of November, and I have a couple of concerns. I hope you can help me figure them out.
I noticed on November 10th I was charged $2.50 to withdraw funds from an ATM inside Riverside Mall. It was my understanding, when I opened the account, that I was able to use any ATM and not accrue service charges. While $2.50 may not seem like a lot, it can …
Why did Ms. Strain write the email?
The word accrue in the first email, second paragraph, line 2 is closest in meaning to
Who is Ms. Raymond?
Who charged Ms. Strain $2.50 on November 10th?
Why did the bank withdraw $10 from Ms. Strain’s account?
