1 [00:00]: Yes, I bought this briefcase here last week, but now I've found one at a different store that I like better. I'd like to get a refund, please. Here's the receipt.
2 [00:10]: I'm sorry, but we don't give refunds. It's store policy. You can exchange it for something else of equal value, or I could credit the purchase price toward something more expensive.
3 [00:20]: I see. Well, I don't know that I need anything right now. How long do I have to make an exchange?
4 [00:26]: One month from time of purchase. As long as you keep the receipt, you still have three weeks left.