1 [00:00]: Hello, this is Felix Smith. There is something wrong with my computer. It keeps crashing.
2 [00:07]: I've tried to reboot it several times, but it won't work. Can you send a technician to look at it?
3 [00:12]: I'm sorry for the inconvenience, Mr. Smith. I can send someone tomorrow between 1 and 3. Will anyone be home?
4 [00:19]: Do you have anything for today? I have a doctor's appointment tomorrow, and I'm not sure I will be back in time.
5 [00:26]: I'm sorry, but it is the only time we have available. All of our technicians are out on assignments today.
6 [00:32]: If there is any cancellation, I will give you a call.